When is the bank obligated to provide me with information about the use of my data?
May 15, 2023 | 40,00 EUR | answered by Carsten Ahlert
Dear lawyer specializing in banking law,
My name is Jessica Kock and I have a question regarding my data at my bank. Lately, I have noticed that my bank is using my data without informing me or providing me with any information about it. I am concerned about how my personal data could be used and whether this is legally acceptable.
At the moment, I do not have a clear understanding of exactly what data my bank is storing and using. I am not sure if my data is being shared with third parties and for what purposes it is being used. I am also unsure if the bank may be using my data for marketing purposes without my consent.
Therefore, I would like to know from you when the bank is obligated to provide me with information about the use of my data. Are there any legal regulations that require the bank to inform me about the use of my data? How can I ensure that my data is protected and only used within the framework of legal requirements?
I would greatly appreciate it if you could assist me with this matter and provide me with possible solutions to ensure that my data is securely and lawfully used at my bank.
Thank you in advance for your support.
Sincerely,
Jessica Kock
Dear Mrs. Kock,
Thank you for your inquiry regarding your data at your bank. It is understandable that you are concerned about the use of your personal information and want to inform yourself about the legal framework.
In general, it can be said that banks, as financial institutions, handle sensitive customer data and are therefore subject to legal requirements for data protection. In Germany, the Federal Data Protection Act (BDSG) regulates the handling of personal data. This law obliges banks to treat customer data confidentially and to use it only for the agreed purposes.
With regards to your specific question of when the bank is obligated to provide you with information about the use of your data, it can be said that under the BDSG, there is a fundamental right to information. This means that as a customer, you have the right to know what data is stored about you, for what purpose it is used, and whether it is potentially shared with third parties. You can exercise this right to information with your bank.
To ensure that your data is protected and used only in accordance with legal requirements, I recommend contacting your bank and exercising your right to information. You have the right to know what data is stored about you and how it is used. If you discover that your data is being unlawfully used or shared with third parties without your consent, you can take further steps to enforce your rights.
It is important for consumers to know and actively assert their rights regarding data protection. If you are unsure about how to proceed or what steps you can take, I am available to assist you in this matter.
I hope that this information has been helpful to you and I am available to answer any further questions you may have.
Sincerely,
Carsten Ahlert
Attorney specializing in banking law
